Refund & Cancellation Policy
Clear and transparent refund and subscription cancellation guidelines for EazzBooks.
Refund & Cancellation Policy
This Refund & Cancellation Policy applies to software subscription purchases made through our website or platform. By subscribing to our services, you agree to the terms described below.
1. General Policy
All subscription fees paid for our software products/services are non-refundable, except as outlined in this policy or where required by applicable law.
2. Free Trial / Evaluation
If a free trial or demo period is provided, users are encouraged to evaluate the software before purchasing. No refunds will be issued once the subscription is activated after the trial period.
3. Eligibility for Refund
Refunds may be considered only under the following conditions:
- Duplicate payment or accidental transaction.
- Technical issues that prevent usage of the software, and our support team is unable to resolve them within a reasonable time.
- Subscription charged after cancellation request (with valid proof).
4. Non-Refundable Situations
Refunds will not be provided in the following cases:
- Change of mind after purchase.
- Lack of usage or partial usage of the subscription.
- Failure to cancel before the renewal date.
- Compatibility issues not disclosed prior to purchase.
- Violation of terms of service.
5. Subscription Cancellation
Users can cancel their subscription anytime via their account settings or by contacting support. Cancellation will stop future billing only. Access to the software will continue until the end of the billing cycle.
6. Refund Request Process
To request a refund, users must:
- Submit a request within 7–14 days of the transaction (customize as needed).
- Provide transaction details and reason for refund.
7. Processing of Refunds
- Approved refunds will be processed within 7–10 business days.
- Refunds will be credited to the original payment method.
- Any bank or payment gateway charges may be deducted.
8. Modifications to Policy
We reserve the right to modify this refund policy at any time. Changes will be effective upon posting on our website.
9. Contact Information
For any questions regarding this policy, contact:

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